And that's something a CRM can't do, right? While some of the panelists agree, for others it's not such an open and shut case. After all, this approach relies on knowing your sales team inside out. You would think that this key stage – where leads are distributed to the right personnel for handling – would be plain sailing using old-school methods. The CRM-devotees agree that using one ensures all your prospects' details are captured and made available to the entire team, so you can understand who the decision-makers are – vital for building a rapport.Īssigning leads to appropriate salespeople And this is why we're looking to bring in CRM because we need access to that information and at the moment it's on a spreadsheet – and that's only as good as what we're updating." Because by winning a relationship with a client, we'll get on-going work. "Especially with the larger clients, a centralized sales hub is fundamental for better performance. The resulting discussions lift the lid on what can help or hinder sales teams' game plans.īenji, a Sales Manager at a leading entry security system explains: Pipedrive has assembled an exclusive panel of salespeople across various sectors, comprising of those who use tools and technology and those who prefer to use more old-school methods. How exactly can tools improve your lead management? This shows that the best salespeople are always tracking sales and monitoring performance ( even on the go) and integrating tools into their ways of working. Our Global Sales Performance Review reveals how high performers conduct far more business on their mobiles compared to low performers. So it's no wonder that salespeople use every trick in the book to make their job a little easier – and that means using tools to navigate the lead management process. And if they look away for a second, their efforts will come crashing down. At any one time, your team will have many balls in the air, each requiring careful hand-eye coordination in order to keep track of their movements. The lead management process can be tricky. A panel of expert salespeople reveal the truth